Voiceflow

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SKU: voiceflow
Voiceflow is a no-code platform that empowers product teams to build, manage, and deploy AI agents for automating customer interactions. It offers a visual drag-and-drop interface for designing complex conversation flows, integrating with various applications, and deploying across channels like web chat, voice assistants, and messaging platforms. Voiceflow supports collaboration among team members, facilitating real-time prototyping and testing. With features such as a workflow builder, knowledge base integration, and developer tools, it enables the creation of advanced AI agents tailored to specific business needs.
no-code platform conversational AI workflow automation customer support automation multichannel deployment
Automating customer support to handle inquiries efficiently.
Developing in-app copilots to guide users through processes.
Creating conversational AI for financial services to assist users in making informed decisions.
Streamlining internal processes by automating tasks such as HR inquiries or internal ticketing systems.
Enhancing e-commerce experiences with conversational agents for product recommendations and order tracking.
Voiceflow enables high autonomy through its advanced workflow builder supporting multi-step logic chains, custom JavaScript functions for dynamic decision-making, and API integrations with enterprise systems like Salesforce and Shopify. The platform's knowledge base system allows agents to autonomously resolve complex queries by synthesizing uploaded documentation while maintaining guardrails against hallucinations through proprietary AI controls. Its LLM-agnostic architecture combined with message volume-based pricing enables continuous operation at scale without human oversight requirements for routine tasks.
Closed Source
Free