**AI Copilot:** Leverage AI to suggest accurate responses, and expand on your own input to craft polished, professional replies effortlessly.
**Knowledge Base Scorecards:** Optimize your knowledge base for both human and AI usage with actionable insights and monthly reports.
**Content Creation and Translation:** Automatically create knowledge base articles from customer tickets and translate content into multiple languages to support global operations.
**Sentiment Analysis:** Analyze customer sentiment in real-time to prioritize and address issues effectively.
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