Oracle's Miracle Agent is part of a suite of over 50 AI agents integrated into the Oracle Fusion Cloud Applications Suite. Designed to automate and enhance various business processes, Miracle Agent leverages generative AI models to perform tasks such as capturing data from vendor quotes, generating purchase requests, handling invoices, and streamlining customer service workflows. By embedding AI-driven automation within core enterprise functions, Miracle Agent aims to improve operational efficiency and decision-making across finance, HR, supply chain management, and customer service departments.
Automating data capture and processing from vendor communications.
Generating and managing purchase requests and invoices.
Enhancing customer service workflows through AI-driven automation.
Improving efficiency in finance, HR, and supply chain management processes.
Oracle Miracle Agent demonstrates high autonomy through end-to-end automation of complex business processes, adaptive multi-step task execution, and integration with enterprise systems. The agent leverages generative AI with retrieval-augmented generation (RAG) to contextualize decisions using real-time enterprise data. While capable of autonomous operation in scenarios like invoice processing and shift scheduling, it maintains collaboration capabilities with human workers for oversight in sensitive areas like compliance checks and strategic decision-making.
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