Monobot.ai is a comprehensive platform designed to create, configure, and deploy intelligent AI agents for customer experience (CX) interactions across chat, voice, and phone channels. It provides a no-code/low-code interface tailored for businesses to automate and enhance communication with users through natural language AI. Monobot CX supports integration with external platforms like: Google (Calendar, Maps), Instagram, Telegram and etc.
The platform enables organizations to deploy intelligent AI agents that can manage scheduling, reservations, appointment booking, and product consultations without human intervention.
Automating appointment scheduling in healthcare facilities
Processing customer service inquiries in retail
Providing company information and FAQ responses
Automating call center operations
Managing restaurant reservations and menu inquiries
Closed Source
Paid
No-Code Implementation: Design and launch virtual assistants without programming knowledge
Multi-Channel Support: Offers both voice and chat interaction capabilities
Industry-Specific Templates: Pre-built templates for various business sectors
24/7 Availability: Round-the-clock automated customer service
Real-Time Engagement: Immediate response to customer queries and concerns
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