Lorikeet

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SKU: lorikeet
Lorikeet is the only AI customer support that infinitely scales high CSAT customer experience. Unlike other AI solutions that simply deflect tickets with best guesses based on your help content and APIs, Lorikeet follows the same workflows as the rest of your support team so it can resolve complex issues at least as accurately — from custom handling of delayed orders to replacing compromised credit cards.
Fintech customer support
Healthtech customer support
Ecommcerce customer support
Closed Source
Paid
Automates tier 2 / 3 support tickets
Highly customizable logic, escalation rules, brand voice
Deploy in your existing systems, via chat widget, or via SDK
Industry leading testing and simulation tooling