Gander

Be First To Review
SKU: gander
Gander is an AI-driven customer service platform designed specifically for airlines. It automates various aspects of disruption management, from initial customer contact to compensation claims. The platform uses AI workflows to handle customer inquiries faster and more accurately than traditional chat or voice systems, reducing support costs and improving customer satisfaction
Managing flight disruptions (delays, cancellations)
Handling passenger rights compensation claims
Processing baggage-related issues (delays, damage)
Automating refunds for ancillary services
Responding to customer feedback and service failures
Closed Source
Paid
AI-powered outbound voice calls for disruption management
Automated rebooking and accommodation assistance
Instant resolution of customer claims
PII-compliant customer authentication
AI-driven eligibility decisioning for compensation