Convergence AI is a London-based AI research lab developing 'Proxy', an autonomous agent designed to navigate and automate complex web-based workflows. Utilizing Large Meta Learning Models (LMLMs), Proxy adapts to dynamic interfaces, manages multi-step processes, and learns from user interactions to enhance performance over time. The platform aims to transform digital work by enabling agents that can perceive, reason, and act with human-like adaptability. In May 2025, Salesforce announced its acquisition of Convergence to integrate its technology into the Agentforce platform, enhancing AI-driven customer interaction and productivity solutions.
Automating complex, multi-step web-based tasks and workflows.
Enhancing productivity by delegating routine digital operations to AI agents.
Developing adaptive AI solutions that learn from user interactions.
Integrating AI agents into enterprise systems for improved efficiency.
Researching and building general-purpose AI agents with long-term memory capabilities.
Convergence AI's Proxy demonstrates high autonomy through adaptive systems that handle dynamic interfaces, real-time problem resolution (errors, pop-ups, UI changes), and multi-step workflows without human intervention. Its WebVoyager benchmark score of 88% accuracy and parallel processing capabilities confirm robust autonomous operation. The platform's continuous learning architecture and user-generated AI creation tools enable self-improvement based on feedback, though still requiring initial human-defined objectives.
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