ChatBot.com

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SKU: chatbot-com
ChatBot.com is an AI-driven platform that enables businesses to design, deploy, and monitor chatbots across various channels such as websites, Facebook Messenger, and Slack. It offers an intuitive Visual Builder for creating chatbot flows without coding, AI Assist for training bots using existing resources, and integration capabilities with tools like LiveChat and HelpDesk. The platform aims to enhance customer engagement, automate support, and boost sales by providing 24/7 assistance and personalized interactions.
chatbot platform AI chatbots customer engagement automation Visual Builder
Automating customer support to provide instant responses.
Engaging website visitors with personalized product recommendations.
Collecting leads and customer feedback through interactive conversations.
Integrating chatbots with existing tools to streamline workflows.
ChatBot.com demonstrates high autonomy through its AI Assist feature, which uses machine learning and natural language processing to generate contextually accurate responses without relying on external providers like OpenAI. The platform autonomously resolves up to 80% of customer queries using custom-trained models on business-specific data (e.g., websites, help centers). It integrates seamlessly with LiveChat for human-agent handoffs during complex scenarios while maintaining full control over data hosting and response generation. Limitations in handling highly nuanced complaints slightly reduce its autonomy score.
Closed Source
Free