Parahelp

SKU: parahelp

Parahelp is an AI support agent built for fast-growing software companies. Acting like a human teammate, it resolves complex support tickets end-to-end by leveraging your existing knowledge base, SOPs, and tools like Slack, Stripe, Retool, and Linear. Parahelp integrates directly with platforms such as Zendesk and Intercom, requiring no engineering effort. It continuously learns from real support tickets, ensuring unmatched reliability and adaptability. Trusted by companies like Perplexity, Framer, and Replit, Parahelp transforms customer support operations by automating routine tasks and enhancing response quality.

Automating complex customer support tickets end-to-end.
Integrating AI support within existing tools like Zendesk and Intercom.
Enhancing support team efficiency without additional engineering resources.
Providing consistent and reliable customer support experiences.
Parahelp demonstrates high autonomy through its ability to resolve complex support tickets end-to-end by integrating with multiple tools (Slack, Stripe, Linear) and leveraging company knowledge bases/SOPs without human intervention. The system autonomously processes actions like refunds and bug reporting while being continuously optimized through real-world ticket testing. However, its autonomy is constrained to predefined operational frameworks and toolsets provided by clients.
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