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Custodia

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SKU: custodia-life
Custodia offers AI-driven voice agents that automate both inbound and outbound calls, streamlining customer interactions and operational workflows. The platform provides real-time reporting on agent activities, seamless integration with popular applications like Amazon and Google Calendar, and quick access to company policies to ensure consistent and accurate information delivery. With a focus on improving efficiency and maintaining compliance, Custodia's voice agents are tailored to meet the needs of various business sizes, offering flexible pricing plans to accommodate different operational requirements.
voice automation AI voice agents customer service automation workflow integration real-time reporting policy compliance
Automating routine customer service calls to save time and resources.
Providing consistent and accurate information to customers by referencing company policies.
Integrating with existing applications to streamline workflows and enhance productivity.
Offering real-time performance reports to optimize agent interactions and decision-making.
Maintaining compliance with company procedures during customer interactions.
Custodia AI demonstrates high autonomy (Level 4 on telecom/network testing scale) through automated voice data processing, real-time policy violation detection, and cross-channel analysis without constant human oversight. However, requires human configuration of compliance parameters and final decision-making on flagged incidents. Features like biometric identification (accuracy 98-99% per industry standards) and sentiment analysis operate autonomously once deployed, but audit trails remain subject to human review per financial regulations.
Closed Source
Free